Weekly challenge 3: Satisfaction Guaranteed: Develop Customer Loyalty Online

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1. Which of the following statements regarding how to present portfolio is true?

  • There is one best platform to present a portfolio.
  • Websites typically take more time to create than slidedeshow presentations.
  • Portfolios typically only contain paintings or photographs.
  • Portfolio websites can be created using website builders like Google sites or Wix

2. Fill in the blank: A_____ is a one to two page document that provides an applicant`s background, skills, and accomplishments.

  • curriculum vitae (cv)
  • resume
  • application
  • cover letter

3. Which of the following are sections commonly found in resumes? Select all that apply.

  • Demographics
  • Experience
  • Skills
  • Education and training
  • Personal information

4.What interview is typically a fast paced meeting conducted over a phone or video chat?

  • Exit interview
  • Preliminary interview
  • Follow-up interview
  • Panel interview

5. As someone who is doing pre-interview research, you gather knowledge about the company and its products and services. Which task is involved with this pre-interview research step?

  • Read the job description in detail and reach out to someone who has worked in a similar role.
  • Visit the company`s website to learn more about their values, achievements, end company culture.
  • Get a family member or friend to help you practice for your interview by asking you questions.
  • Compare information from different online sources until you get a general idea of the most commonly asked questions.

6. Which of the following is true when building rapport with interviewers?

  • Before the interview, get to know the interviewer by reviewing their social media pages and other non-work related online activities.
  • Learn about the company`s culture after the interview ends.
  • Share your interests and experiences / things about yourself while also being professional and respecting personal boundaries.
  • Allow the interviewer to ask all the questions.

7. During an interview, you answer a question by saying, ''I was asked to help plan and post two times a week to a social media platform. My goal was to reach more potential customers." Which STAR method step does this dialogue represent?

  • Action
  • Task
  • Situation
  • Result

8. When delivering your elevator pitch, you say, " Hi, I have been an office administrator for a small medical office for over four years. In my role, I prepare payroll, provide customer service, and manage the business`s marketing." This represents which section of the elevator pitch?

  • Interest in the company
  • Introduction
  • Applicable part of background
  • Excitement and passion

9. Which best describes a role as a specialist? Select all that apply.

  • Multifaceted role taht allows for experience in many different areas
  • Role focuses on a singular aspect of either digital marketing or e-commerce
  • Role as a digital marketer, content strategist, or e-commerce digital strategist
  • Role within a specific field such as SEO, social media, or email marketing

10. What workplace often operates independently from the business that they have been hired for, takes on many clients, and likely will not have the final decision of assignment direction?

  • Internship
  • Freelance
  • In-house
  • Agency

11. Which document to secure employment provides a full history of an applicant`s academic credentials and professional experience?

  • Application
  • Cumiculum Vitae (cv)
  • Resume
  • Cover letter

12. Which of the following are sections commonly found in resumes? Select all that apply.

  • Personal information
  • Skills
  • Demographics
  • Education and training
  • Experience

13. As someone doing pre-interview research, you explore the requirements and expectations of the job. Which task is involved with this pre-interview research step?

  • Visit the company`s website to learn more about their values, achievements, and company culture.
  • Get a family member or friend to help you practice for the intended by asking questions.
  • Read the job description in detail and reach out to someone who worked in similar role.
  • Compare information from different online sources until you get a general idea of the most commonly asked questions.

14. During an interview, you answer a question by saying, "Ih my last job, as an office administrator, the small business owner wanted to grow their social media following." Which STAR method step does this dialogue represent?

  • Result
  • Task
  • Situation
  • Action

15. Which best describes a role as a specialist? Select all that apply.

  • Multifaceted role taht allows for experience in many different areas
  • Role focuses on a singular aspect of either digital marketing or e-commerce
  • Role as a digital marketer, content strategist, or e-commerce digital strategist
  • Role within a specific field such as SEO, social media, or email marketing

16. When delivering your elevetor pitch, you say, "I have increased my marketing skills in several ways. I have overseen brochure creation, managed the company's online reputation, and sent out promotional emails." This represents which section of the elevator pitch?

  • Excitement and passion
  • Applicable part of background
  • Introduction
  • Interest the company

17. Which best describes a role as a generalist? Select all that apply.

  • Role within a specific field such as search engine optimization (SEO), social media, or email marketing
  • Role as a digital marketer, content strategist, or e-commerce digital strategist
  • Role on a singular aspects of digital marketing or e-commerce
  • Multifaceted role that allow for experience in many different areas

18. Which of the following statements regarding how to present a portfollo is true?

  • There is one best form to present a portfolio.
  • RYou can create printed documents on Google Docs, Canva, or Adobe InDesign.
  • You can create a slideshow presentation with Wix or Google sites
  • Websites typically take more time to create than slideshow presentations.

19. Which one to two page document to secure employment provides an applicant's background, skills, and accomplishments?

  • Cover letter
  • Resume
  • Application
  • Curriculum Vitae (CV)

20. Which of the following are tips when creating a work portfolio? Select all that apply.

  • Summarize each project's goals and outcomes.
  • Organize your projects
  • Leave out mistakes and only feature successes.
  • Highlight transferable skills.

21. What typically makes a follow-up interview different from a preliminery interview?

  • More fast paced, informal, and features team members
  • More in-depth, informal, and features a recruiter
  • More fast paced, formal, and features a recruiter
  • More in-depth, formal, and features team members

22. During an interview, you answer a question by saying, "In three months, we were able to add over 200 new followers. Several customers said they discovered the company on the social media platform I posted on." Which STAR method step does this dialogue represent?

  • Situation
  • Action
  • Result
  • Task

23. When searching for a role, what aspects may be specific to e-commerce and not to digital marketing? Select all that apply.

  • Focuses on buying and selling products online using the internet
  • Focuses on rewards programs, GoogleAds campaigns, and website maintenance
  • Focuses on creating emails, social media posts, and videos to gain attention of potential customers
  • Focuses on marketing products and services on onlline platforms

24. What workplace supports an internal team of employees that handle marketing and e-commerce needs for a specific product or service?

  • Freelance
  • Agency
  • Internship
  • In-house

25. What work environment is for self- employed individuals that are not necessarily committed to particular employer long-term?

  • Freelance
  • Agency
  • Internship
  • In-house

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